技术支持

欢迎使用 NowQuit(中文名「开始戒烟」)。下面是大家最常问的问题。如果没有找到答案,欢迎通过页面底部的邮箱联系我们。

1. 如何开始使用?

首次打开 App 会进入引导流程,按提示填写你的吸烟状态、每日吸烟量、香烟价格等信息,即可看到戒烟天数、节省金额等数据。填写后也可以随时在「我的」页修改这些信息。

2. 我的数据存在哪里?卸载会丢吗?

你的戒烟数据默认只保存在你的手机本地。卸载 App 会同时删除这些本地数据。若你开启了 iCloud 同步,数据也会保存在你自己的 iCloud 空间中,重新安装并登录同一 Apple ID 后可恢复。

3. 如何开启或关闭 iCloud 同步?

进入 App「我的」页,找到「iCloud 同步」开关即可开启或关闭。开启后,你的数据会在登录同一 Apple ID 的 iPhone、iPad、Apple Watch 之间同步。

4. 会员有哪些档位?如何恢复购买?

会员包含月度会员、年度会员(自动续费订阅)和终身会员(一次性买断)三档。若换了新设备或重装了 App,在付费页面点击「恢复购买」即可找回你已购买的会员。

5. 如何取消订阅?

订阅由 Apple 统一管理。打开 iPhone 的「设置 → 你的名字 → 订阅」,找到 NowQuit 即可取消或管理你的订阅。取消后,当前付费周期结束前仍可继续使用会员功能。

6. 桌面小组件怎么用?

在主屏幕长按空白处 → 点左上角「+」→ 搜索 NowQuit → 选择你喜欢的尺寸添加即可。小组件会自动显示你的戒烟天数、节省金额等数据。

7. Apple Watch 怎么用?

在 iPhone 上安装 NowQuit 后,打开手机上的 Watch App,在「可用 App」里把 NowQuit 安装到手表即可。手表端可以查看数据、记录烟瘾与买烟记账。

8. App 读取了我的健康数据吗?

只有在你在 App 内主动授权后,我们才会从「健康」App 读取静息心率、心率变异性、血氧和呼吸频率的每日均值,用于展示身体恢复趋势。我们不会写入、也不会上传这些数据。

9. 健康信息可信吗?

App 内的健康恢复时间线等信息基于公开的医学资料整理,仅供科普和激励参考,不能替代专业医疗诊断。如有健康问题,请咨询医生。

10. 遇到问题或想提建议怎么办?

欢迎通过下面的邮箱联系我们,我们会尽快回复。

support@nowquit.app

Support (English)

Welcome to NowQuit. Below are the most frequently asked questions. If you can't find an answer, feel free to contact us via the email at the bottom of the page.

1. How do I get started?

When you first open the app, an onboarding flow guides you to enter your smoking status, daily cigarette count, cigarette price, and more. Once filled in, you'll see your quit days, money saved, and other stats. You can edit these anytime on the Profile page.

2. Where is my data stored? Will uninstalling delete it?

Your quit data is stored locally on your phone by default. Uninstalling the app also removes this local data. If you enable iCloud sync, your data is also saved in your own iCloud space and can be restored after reinstalling with the same Apple ID.

3. How do I enable or disable iCloud sync?

Open the Profile page and use the "iCloud Sync" toggle. When enabled, your data syncs across your iPhone, iPad, and Apple Watch that share the same Apple ID.

4. What membership plans are there? How do I restore a purchase?

There are three plans: Monthly, Yearly (auto-renewing subscriptions), and Lifetime (one-time purchase). On a new device or after reinstalling, tap "Restore Purchases" on the paywall to recover your membership.

5. How do I cancel my subscription?

Subscriptions are managed by Apple. Go to iPhone Settings → your name → Subscriptions, find NowQuit, and cancel or manage it there. You can keep using premium features until the current billing period ends.

6. How do I use the home screen widgets?

Long-press an empty area on the home screen → tap the "+" button at the top left → search for NowQuit → choose your preferred size. Widgets automatically show your quit days, money saved, and more.

7. How do I use the Apple Watch app?

After installing NowQuit on your iPhone, open the Watch app on your phone and install NowQuit from the "Available Apps" list. On the watch you can view stats, log cravings, and record cigarette purchases.

8. Does the app read my health data?

Only after you explicitly grant access in the app, we read daily averages of resting heart rate, HRV, blood oxygen, and respiratory rate from the Health app to show recovery trends. We never write to or upload this data.

9. Is the health information reliable?

The recovery timeline and related information are compiled from public medical sources for reference and motivation only, and are no substitute for professional medical advice. Please consult a doctor for health concerns.

10. What if I run into an issue or have a suggestion?

Feel free to reach us at the email below. We'll get back to you as soon as we can.

support@nowquit.app

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